PlayMojo Casino Contacts: Reach Out to Our Canadian Support Team
At PlayMojo Casino, we're committed to providing top-notch support to our Canadian players. Whether you have questions about your account, need assistance with deposits in CAD, or want to explore our exciting games, our dedicated contacts team is here to help. Discover the best ways to get in touch below.
How to Contact PlayMojo Casino Support
Our customer service is designed with Canadian players in mind, offering multiple channels for quick and efficient assistance. From live chat for instant responses to email for detailed inquiries, we ensure you get the help you need without hassle.
Live Chat Support
Experience real-time help with our 24/7 live chat feature. Simply click the chat icon on our website, and a trained agent will assist you immediately. Ideal for urgent issues like login problems or game queries. Average response time: under 2 minutes.
Email Support
For non-urgent matters, email us at support@playmojo.ca. Our team responds within 24 hours, providing thorough answers tailored to your needs. Include your account details for faster processing.
Phone Support
Prefer speaking to someone? Call our toll-free Canadian line at 1-800-PLAYMOJO (1-800-752-9666). Available Monday to Friday, 9 AM to 5 PM EST. This is perfect for complex issues like withdrawal limits or KYC verification.
Social Media and Contact Form
Connect with us on Twitter (@PlayMojoCA) or Facebook for quick updates and support. Alternatively, use our online contact form for secure submissions. All communications are encrypted for your privacy.
Trust and Security in Our Support Services
PlayMojo Casino is fully licensed under the Curacao eGaming authority and complies with Canadian gaming standards. We prioritize your security with SSL encryption on all contact channels, ensuring safe and confidential interactions. Our support team is trained to handle sensitive information responsibly, promoting fair play and responsible gaming.
Frequently Asked Questions (FAQ)
What are the contact hours for PlayMojo Casino?
Live chat is 24/7, phone support is weekdays 9 AM-5 PM EST, and emails are answered within 24 hours.
Do I need to verify my identity to contact support?
No, but for account-specific help like withdrawals, we may require KYC documents as per Canadian regulations.
Is support available in French for Quebec players?
Yes, our team offers bilingual support in English and French to serve all Canadian provinces.
How can I report a technical issue?
Use live chat or the contact form for immediate reporting; include screenshots for quicker resolution.
Ready to play or need help now? Sign up today or start a live chat with our team!